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Privacy Policy

Last updated October 3, 2026

What HoneDesk is

HoneDesk is an internal maintenance-tracking tool used by staff, technicians, and tractor owners/operators to manage tractor service records, parts inventory, and approvals. It is not a public product and is not available for signup — every account is created by an administrator for a specific person with a specific role.

What data we collect

We collect only what"s needed to run the maintenance workflow:

  • Account details: name, phone number, email (optional), role, and hub assignment.
  • Operational records: service records, engine-hours logs, parts and stock movements, and the approvals and notes tied to them.
  • Activity history: who created, edited, approved, archived, or restored a record, and when — kept for accountability and audit purposes.
  • Session information: a secure session cookie used to keep you signed in. We do not use tracking cookies, analytics pixels, or advertising identifiers.

How we use it

Data is used exclusively to operate the service-record approval workflow: creating and tracking records, resolving who did what and when, computing stock levels and overdue service alerts, and giving administrators the oversight needed to correct mistakes or manage accounts.

We do not use your data for advertising, profiling, or any purpose unrelated to running this tool.

Who can see your data

Access follows each account"s role:

  • Staff can see operational records relevant to their hub"s work.
  • Technicians and tractor owners/operators see only the records assigned or linked to them.
  • Administrators have full visibility, since they"re responsible for account management and correcting records when something goes wrong.

Your data is never shared outside this system, sold, or used by any third party.

How long we keep it

Active records are kept indefinitely as the operational history of the fleet. Deleted or archived records (tractors, parts, stock entries, and service records) are held for 30 days after deletion to allow recovery from mistakes, then permanently removed.

Security

Passwords are never stored in plain text. Sessions are secured with httpOnly cookies. Database backups are taken regularly to protect against data loss. Access to the underlying infrastructure is limited to the administrators who operate this tool.

Your rights

If you"d like to review, correct, or ask about the data held about you, contact your administrator directly — they can update your account details or explain what"s recorded under your name.

Changes to this policy

If how HoneDesk handles data changes, this page will be updated to reflect it. Since this is an internal tool, changes will typically also be communicated directly by your administrator.